Shipping policy

Shipping Policy

Last updated: September 11, 2025

Thank you for shopping with PAWDIO. Below are the details about our shipping process:

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Processing Time

Orders are processed and shipped within 3 business days after payment is confirmed.

If there are any unexpected delays, we will notify you by email.

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Delivery Time

Once shipped, orders typically arrive within 1–7 business days, depending on your location and the shipping method selected.

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Pre-Order Items

Pre-order products will be clearly marked on the product page with the expected shipping date.

Once shipped, delivery will also take 1–7 business days.

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Additional Notes

Shipping times are estimates and may be affected by carrier delays, weather conditions, or holidays.

Customers will receive a shipping confirmation email with tracking information once the order has been dispatched.