Refund policy

Return and Refund Policy

Last updated: September 11, 2025

Thank you for shopping with PAWDIO. We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may return it under the following conditions:

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10-Day Return Policy

You may return your order within 10 calendar days of receiving it.

No reason is required for the return.

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Refund Method

Once your return is received and inspected, we will process your refund.

Refunds will be issued to your original payment method (e.g., credit card, PayPal, Shop Pay, etc.).

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Return Process

Contact us at support@pawdio.shop within 10 days of receiving your item.

We will provide you with the return instructions.

Ship the item back to us in its original condition (unless the product was defective or damaged upon arrival).